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Help Center

Everything You Need to Know

How does the smell proofing work?

Our smell proof products use a premium activated carbon odour adsorption lining ensuring smells stay where they should be - Inside the bag.

Millions of tiny pores opened between the carbon molecules trap even the strongest of smells and stop them escaping.

The activated carbon bag lining also purifies the air, absorbing airborne toxins and moisture, stopping mould and bacteria forming.

Smell proof zips complete the protection.

How do I care for my smell proof bag? How long will it stay smell proof?

The activated carbon lining smell proof effectiveness can last a lifetime, but if a drop in effectiveness is encountered, the carbon can be reactivated through thermal regeneration.

Heat treatment of the lining (such as strong sunlight/hairdryer for 5-10 minutes) utilises the exothermic nature of adsorption and results in desorption - the trapped odor molecules will be released from the lining, re-exposing the porous carbon structure and regenerating its smell proof effectiveness.

The outside of the bag is water resistant, and can be wiped down with a damp cloth when required.

What is your return policy?

If you are not 100% satisfied with your purchase, please let us know - We're here to help. Just drop us an email at help@stashic.co.uk 

All of our products have a 30 day returns policy.

You may return the product for a refund or exchange within 30 days of purchase, providing the item is unused and 'as new', including all tags and packaging. 

If you need to return an item, please email us at help@stashic.co.uk for an authorisation code and return instructions.

Please note, delivery costs are nonrefundable.

Do you offer gift cards?

Gift cards are available in denominations of £10, £25, £50, £100, £150 and £200. They never expire and make the perfect present.

What are the payment options?

We accept all major cards, as well as PayPal - The choice is yours.

Can I order with discreet packaging?

Shhh! All of our products are shipped in discreet packaging.

Do you offer wholesale for retailers?

Yes - Please check out the Wholesale & Co-Branding page and fill in the form, or drop us an email at retailers@stashic.co.uk with your business details and the Stashic products you are interested in retailing.

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